TERMS AND CONDITIONS
1. Definitions of terms
1.1 ‘Company’ refers to Personal Statement Service
1.2 ‘Client’ refers to the party or individual purchasing a service from the Company
1.3 ‘Enquiry Form’ refers to the enquiry form provided on our website to be completed by the Client
1. 4 ‘Services’ refers to the services purchased by the Client following their completion of the Enquiry Form on our website. The purchased Services will be confirmed via an invoice or email.
2. Liability
Personal Statement Service is not liable for any harm, injury, or death caused by its negligence, or the delayed fulfilment of sold Services, or as a result of a Client’s misuse of the materials and written documents provided by the Company, or the Client’s violation of any educational institution’s regulations for the submission of written work.
3. Provision of Services
The Company officially states that:
3.1 Services provided by Personal Statement Service to the Client will only be provided by students or former students of Oxford or Cambridge Universities, Russell Group Universities, or other internationally recognised universities.
3.2 All written materials and documents provided as part of the Service will be subject to quality control.
3.3 Personal Statement Service Is not affiliated with any essay banks or databases.
3.4 The Company will not re-sell any materials or written documents sold to the Client s part of the Services.
3.5 Copyright of any content or material given to the Company by the Client is held in full by the Client.
4. Use of Services
4.1 Any materials or written documents provided by Personal Statement Service as part of the purchased Services is sold with the intention of helping the client’s own efforts, and to inspire them by providing an example and model of how to write and express ideas. The client must not submit any materials or written documents provided by Personal Statement Service as their own work. These materials must not be submitted to universities, schools, or other institutions as the client’s own work.
4.2 By using our services, the client agrees to respect and not violate the copyright of the materials and written documents sold to them by Personal Statement Service.
4.3 Should the client decide to use any of the materials, services, or written documents sold to them by Personal Statement Service, this is solely the client’s decision. In response to 2.1, the client additionally agrees that Personal Statement Service holds no responsibility for the client’s use of products sold to them, and Personal Statement Service is therefore not liable for any consequences of the client’s misuse, such as the violation of the client’s school, university, or other institution’s regulations on the submission of written work.
4.4 Any contracts and agreements made by Personal Statement Service are subject to these terms and conditions.
5. Contract
5.1 A contract between client and Company is only formed on the completion of an Enquiry Form by the Client, which has been confirmed by email or other modes of communication by the Personal Statement Service.
5.2 Personal Statement Service provides the Services subject to the availability of its writers and editors. Should the Company not be able to find an appropriate writer or editor within 72 hours of confirmation of payment, then the Client’s payment shall be refunded in full. The Company will not be obliged to carry out any services and will not be liable for lack of performance.
6. Payment
6.1 If the Client has agreed with the Company to pay in instalments, the Client must meet the scheduled dates of payment and pay the agreed amount. If the Client fails to meet the scheduled dates of payment or pay the agreed amount, the Client will then be required to pay interest on the unpaid amount at an interest rate of 4% until completion of payment. The Company is entitled to suspend the fulfilment of any services the Client has ordered until the Client has paid in full, and will not be liable to claims of lack of performance.
6.2 Should the Client make any complaints or claims, the Client is not entitled to withhold payment and must continue to pay for the Services ordered as agreed with the Company.
6.3 Refunds are only available to specific and extreme situations, such as the Company’s failure to fulfil the contract. Refunds are made at the discretion of Personal Statement Service.
6.4 Cancellation of contracts may be made within seven working days from the confirmation of the initial contract by the Company. The Client agrees to observe any service charges required in the cancellation of a contract. It the Company agrees to the cancellation of a contract, the Company will refund the Client the total of the Services purchased, with any service charges or other costs deducted.
7. Confidentiality
7.1 As according to the Company’s privacy statement which is found on the Company’s website, the Client’s use of Personal Statement Service will remain confidential. The Client’s personal details will only knowingly be shared with parties involved in the delivery of Services.
7.2 Both Client and the Company must comply with the stipulations of UK Data Protection Legislation.
8. Governing Law
English Law shall and does govern the contact between Company and Client.
9. Third Party Rights
The acceptance of these terms and conditions shall result in a contract does not include any third parties. The only parties involved in this contract are Company and Client.
10. Copyright
The copyright of any written materials or documents provided as the Company’s Services belongs to the Client. If copyright is at any point violated, the Client is required to communicate with the Company.
11. Termination
11. 1 Should the Company wish to terminate a contract with the Client, they can do so through email. Termination will be the result of the Client’s failure to pay for services as required by the Contract.
11.2 If the Company is required to terminate the contract with the Client as a result of the Client’s violation of the contract, the Client is required to pay any payment due as stipulated by the contract.
12. Alternations to conditions of Services
These terms and conditions may change as the Company deems appropriate. The Client is subject to the terms and conditions accepted when the contract between Client and Company is confirmed and when the order of Services is made on the Company’s website.
13. Event’s beyond Company’s remit
If a circumstance arises which is beyond the Company’s control that results in the delay or failure to fulfil the agreed Services and obligations as detailed by these terms and conditions, the Company will not be held responsible. The Client’s statutory rights are not affected.
14. Waiver
The waiver of these terms and conditions results in a waiver for the explicit purposes of a particular transaction.
15. Assignments
The obligations and requirements according to these terms and conditions will only be assigned by the Client with previous written consent from the Company.
16.
AI Non-Usage in Our Service
At Personal Statement Service, our writers are contractually obliged not to use artificial intelligence when crafting personal statements. We adhere rigorously to a human-only writing policy to ensure each statement's authenticity and genuine touch. Whilst we undertake meticulous oversight to uphold this standard, we accept that no monitoring system is entirely foolproof.
Numerous AI tool checkers available in the market purport to differentiate between AI-generated and human-penned content. It's vital to emphasise that these tools frequently, and in fact most of the time, produce erroneous results. They often incorrectly categorise human writing as AI-driven, underscoring their unreliability.
We implement stringent checks to maintain our standards and values. Any deviation from our terms by our writers is addressed with the utmost seriousness. We deeply value the trust our clients place in our services and work unceasingly to ensure that trust remains well-founded.
Telephone number: 020 364 07691
Email address: info@personalstatementservice.com
UK VAT number 425 5446 95